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Cookie Policy

We use cookies and similar technologies to keep our Services working, understand how you use them, and enhance your experience. Here's exactly what we use and why.

Last updated: 1 May 2025  ·  Effective: 1 May 2025

Section 01

What Are Cookies

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work, function more efficiently, and to provide information to the owners of the site. Cookies are stored in your browser and may be read by the website on subsequent visits.

In addition to cookies, we may use similar technologies such as web beacons (also known as pixel tags), local storage, and session storage. This policy refers to all such technologies collectively as "cookies."

Cookies set by BOM directly are called first-party cookies. Cookies set by our partners and service providers are called third-party cookies. Both types are covered by this policy.

Section 02

How We Use Cookies

We use cookies across the BOF Ecosystem for a number of purposes, which are explained in detail below. Broadly, cookies help us to:

  • Keep you securely signed in to your account across pages and sessions.
  • Remember your preferences and settings so you don't have to re-enter them.
  • Understand how users navigate and interact with our platform, so we can improve it.
  • Protect against fraud, abuse, and security threats.
  • Measure the effectiveness of our communications and marketing campaigns.
  • Power AI-driven features that personalise your financial intelligence experience.
Section 03

Types of Cookies We Use

Essential Cookies

These cookies are strictly necessary for our Services to function. They cannot be switched off in our systems. They are usually only set in response to actions you take such as logging in, setting your preferences, or filling in forms. You can set your browser to block these cookies, but some parts of the Services will not work as a result.

Analytics & Performance Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our Services. They help us to know which pages are the most and least popular and see how visitors move around the site. All information collected by these cookies is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.

Functional Cookies

These cookies enable enhanced functionality and personalisation, such as remembering your language preference, your region, and whether you have previously accepted our cookie notice. They may be set by us or by third-party providers whose services we have added to our platform.

Marketing & Targeting Cookies

These cookies may be set through our site by our advertising partners. They may be used to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information but are based on uniquely identifying your browser and internet device. We only set or allow these cookies with your explicit consent.

Section 04

Cookie Inventory

The table below lists the specific cookies we use on the BOM platform. This list is updated periodically as our Services evolve.

Cookie Name Type Purpose Duration
bom_session Essential Maintains your authenticated session across pages. Deleted when you close the browser. Session
bom_csrf Essential Cross-site request forgery protection token. Ensures form submissions originate from our platform. Session
bom_consent Essential Stores your cookie consent preferences so we don't ask you again on subsequent visits. 12 months
bom_lang Functional Remembers your preferred language and regional settings across sessions. 12 months
bom_theme Functional Stores your display preference (light or dark mode) for the platform interface. 12 months
_bom_ga Analytics Google Analytics — distinguishes unique users. Used to calculate visitor, session, and campaign data for site analytics. 2 years
_bom_gid Analytics Google Analytics — distinguishes users. Stores and updates a unique value for each page visited. 24 hours
bom_perf Analytics Tracks page load performance metrics to help us identify and resolve speed issues on our platform. 30 days
_fbp Marketing Facebook Pixel — used to deliver advertisements, measure effectiveness, and build audience segments. Only set with consent. 3 months
bom_ab Functional Records which variant of an A/B test you have been shown, to ensure a consistent experience during your visit. 30 days
Section 05

Third-Party Cookies

Some of the cookies set on our Services are placed by third-party providers we work with. These providers have their own privacy policies and cookie practices, which we encourage you to review:

  • Google Analytics — web analytics platform for measuring user behaviour and platform performance.
  • Cloudflare — provides performance, security, and CDN services; may set cookies related to bot detection and traffic optimisation.
  • Stripe / payment processors — set cookies related to secure payment processing on BOF Pay-powered transactions.
  • Intercom / support tools — may set cookies to identify returning users and personalise in-app support experiences.

We do not control the cookies set by these third parties and are not responsible for their privacy practices. Please refer to their respective policies for further information.

Section 06

Your Choices

When you first visit our platform, you will be presented with a cookie consent banner. You can choose to accept all cookies, accept only essential cookies, or customise your preferences by category.

Cookie Preferences — Example

We use cookies to enhance your experience and analyse our traffic. You can accept all cookies, manage your preferences, or decline non-essential cookies.

Managing Cookies in Your Browser

You can also control cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or receive a warning before accepting a cookie. Please note that restricting cookies may affect the functionality of our Services. For guidance on managing cookies in popular browsers:

  • Google Chrome: Settings → Privacy and security → Cookies and other site data
  • Safari: Preferences → Privacy → Cookies and website data
  • Firefox: Options → Privacy & Security → Cookies and Site Data
  • Microsoft Edge: Settings → Cookies and site permissions

Opt-Out of Analytics

To opt out of Google Analytics across all websites, you can install the Google Analytics Opt-out Browser Add-on.

Section 07

Do Not Track

Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activity tracked. There is currently no universally accepted standard for how DNT signals should be interpreted. Our Services do not currently alter their practices in response to DNT browser signals; however, we respect your choices through our cookie consent mechanism.

Section 08

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our use of cookies or applicable law. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, display a notice on our platform or send you a direct notification.

We encourage you to review this policy periodically to stay informed about how we use cookies.

Section 09

Contact Us

If you have any questions about our use of cookies or wish to exercise your rights in relation to cookie-related data processing, please contact us:

Subject line: Cookie Policy Enquiry
For broader privacy matters, please also refer to our Privacy Policy.